Frequently Asked Questions Table of Contents

Do you process prescriptions to USA ?
How do I find out the shipping costs?
What is a 128 bit high encryption browser ?
What is your privacy policy ?
How long does it take for my order to arrive ?
Do you process prescriptions to USA ?
No, in order for us to release prescription drugs in Canada, we need to have a legal prescription signed by a licensed Canadian Prescriber; therefore, we cannot honor any US prescriptions.

How do I find out the shipping costs?
Shipping is always FREE and we ship via Canada Post – Regular Parcel Service.

What is a 128 bit high encryption browser ?
We use 128 bit secure encrypted server to process our online requests, in doing so, all the vital information will be scrambled during transmission for the optimal security. Some browsers can only process a lower grade 40 bit encryption which will not be compatible with our site, we recommend you to upgrade your browser to 128 bit high encryption. To check the encryption level of your browser, click on the top menu bar and go to “Help” and click “About”. It should say Cipher Strength, either 40 bit or 128 bit.

What is your privacy policy ?
Being a licenced pharmacy, we uphold client confidentiality. No personal data will be sold to outside vendors. Please refer to our Policies page for details.

How long does it take for my order to arrive ?
NORMAL DELIVERY TIME FOR CANADIAN ORDERS: 7-14 working days by Regular Mail Please note: Sometimes, there will be delays from the Postal System. We will not be responsible for these situations beyond our direct control.

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